Working Duration
October 18, 2021
Position
Product Manager
super:Link
Product Manager // Oct 2021 - Present
- Researched, diagrammed, and drove team education on internal onboarding process
- Discovered & documented best opportunities to automate or implement self-onboarding
- Conducted 15 sessions of product discovery & design validation, letting customer insight inform solutioning
- Implemented Backlog Grooming and Sprint Planning rituals, transforming as hoc workflow to a 2-sprint backlog
- Learned fast from mistakes: spearheaded Ad Hoc Product Request Playbook in response to jarring shifts in product planning
- Conducted data analysis using SQL queries and clickthrough analysis tools to drive prioritization
- Lead Lunch & Learn series with product team to better understand one another’s roadmaps and drive friendly team culture
- Wrote documentation and go-to-market briefs for Support, Marketing, and Sales to effectively use features.